DELIVERY POLICY
Delivery Policy
At Kidaura.pk We aim to make your shopping experience smooth, reliable, and convenient. Every order is carefully checked, packed, and handed over to our delivery partners with care.
Delivery Across Pakistan
We offer delivery across Pakistan through trusted courier services. Delivery availability may vary depending on the customer’s city, area, and courier service coverage.
Order Processing Time
Once your order is confirmed, it is usually processed within 1–2 working days.
Orders placed on weekends, public holidays, or during sale periods may take a little longer to process due to high order volume.
Estimated Delivery Time
Standard delivery usually takes 3–5 working days.
Delivery time may vary for remote areas, smaller towns, public holidays, weather conditions, courier delays, or other unexpected situations.
Delivery Charges
Delivery charges will be shown at checkout before you confirm your order.
Free delivery may be offered during special promotions or on orders above a certain amount.
Order Tracking
Once your order is dispatched, tracking details may be shared through SMS, email, or order updates, depending on the courier service.
Cash on Delivery
Cash on Delivery may be available for eligible orders and locations.
Please make sure the correct amount is available at the time of delivery to avoid any delay or failed delivery attempt.
Correct Delivery Information
Customers are requested to provide complete and accurate delivery details, including full name, contact number, complete address, city, area, and nearby landmark if needed.
KidAura.pk will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
Failed Delivery Attempts
If the courier is unable to deliver the order due to an incorrect address, unavailable customer, unanswered calls, or refusal to receive the parcel, the order may be returned to KidAura.pk.
Repeated failed deliveries or refusal of confirmed orders may affect future order acceptance.
Damaged or Incorrect Parcel
If you receive a damaged, incorrect, or incomplete item, please contact us within 24 hours of receiving your order with clear photos or videos of the parcel and product.
Our team will review the issue and guide you accordingly.
Delivery Delays
While we try our best to deliver every order on time, delays may sometimes happen due to courier issues, weather conditions, public holidays, high order volume, or situations beyond our control.
We appreciate your patience and understanding.
Contact Us
For delivery support or order-related questions, please contact us: